Abdominal Pain
Advice: Why not start with the "symptom checker" on the NHS Choices website which you can reach via the link on our homepage? For urgent assessment this morning by a clinician, phone for an appointment in our urgent care clinic. Otherwise, make an appointment with one of our doctors, via this website or by calling the surgery.
Back Pain
Advice: Why not start with the "symptom checker" on the NHS Choices website which you can reach via the link on our homepage? For urgent assessment this morning by a clinician, phone for an appointment in our urgent care clinic. Otherwise, make an appointment with one of our doctors, via this website or by calling the surgery.
Blood Pressure Monitoring
Who to see: Machine in Waiting Rooms
Advice: We have a machine in the waiting room of both surgeries. This can be used anytime that the surgery is open. Please remember that a doctor may request that you check your blood pressure when you request your repeat medication. This is part of your medication review.
Blood Tests
Who to see: Phlebotomist or Health Care Assistant
Advice: Clinics are held daily at various times. Appointments for blood test MUST have been requested by your doctor or other health care professional.
Blue Badge Forms
Who to see: Contact the Citizens Advice Bureau or your Local Council.
Advice: Not provided by the surgery.
Bruised Ribs
Advice: Why not start with the "symptom checker" on the NHS Choices website which you can reach via the link on our homepage? For urgent assessment this morning by a clinician, phone for an appointment in our urgent care clinic. Otherwise, make an appointment with one of our doctors, via this website or by calling the surgery.
Burns
Advice: Why not start with the "symptom checker" on the NHS Choices website which you can reach via the link on our homepage? For urgent assessment this morning by a clinician, phone for an appointment in our urgent care clinic. Otherwise, make an appointment with one of our doctors, via this website or by calling the surgery.
Cervical Smears
Who to see: Nurse
Advice: Once you are invited, make an appointment with the nurse. Please advise the reception staff that your appointment is for a smear, so that the appointment is made with the correct staff member.
Chest Infections
Advice: Why not start with the "symptom checker" on the NHS Choices website which you can reach via the link on our homepage? For urgent assessment this morning by a clinician, phone for an appointment in our urgent care clinic. Otherwise, make an appointment with one of our doctors, via this website or by calling the surgery.
Children's Immunisations
Who to see: Nurse
Advice: Please advise the reception staff that your appointment is for a childhood vaccination, so that the appointment is made with the correct staff member.
Chronic Heart Disease
Who to see: Nurse or GP
Advice: Make an appointment for an Annual review.
Constipation
Who to see: Pharmacist
Advice: Why not start with the "symptom checker" on the NHS Choices website which you can reach via the link on our homepage? For urgent assessment this morning by a clinician, phone for an appointment in our urgent care clinic. Otherwise, make an appointment with one of our doctors, via this website or by calling the surgery.
Contraception
Who to see: Nurse or Doctor
Advice: Please book a routine appointment with the doctor or nurse of your choice. This can be done online or by phoning reception.
Family Planning
Who to see: Nurse or Doctor
Advice: Please book a routine appointment with the doctor or nurse of your choice. This can be done online or by phoning reception.
Dental Problems
Who to see: Dentist
Advice: Please book an appointment with your dentist or contact the Primary Care Trust Dental Helpline. More help can be found on the NHS Choices website.
Diabetes Monitoring
Who to see: Nurse or GP
Advice: Patients with diabetes will have a routine annual check with one of our nurses or via the hospital clinic.
Diarrhoea
Who to see: Minor Illness Nurse or GP
Advice: Why not start with the "symptom checker" on the NHS Choices website which you can reach via the link on our homepage? For urgent assessment this morning by a clinician, phone for an appointment in our urgent care clinic. Otherwise, make an appointment with one of our doctors, via this website or by calling the surgery.
Diet/Lifestyle Changes
Who to see: Nurse or Health Care Assistant
Advice: Please make an appointment to discuss e.g. weight, exercise, diet, smoking etc.
Ear Care
Advice: If you think you may need ear irrigation ('syringing' ), please check the following information www.nhs.uk/conditions/earwax or look on the nhs choices website. If you have had syringing before, please book in with our health care assistant. If you have not had it previously, then please make a routine appointment with a doctor.
Earache
Advice: Why not start with the "symptom checker" on the NHS Choices website which you can reach via the link on our homepage? For urgent assessment this morning by a clinician, phone for an appointment in our urgent care clinic. Otherwise, make an appointment with one of our doctors, via this website or by calling the surgery.
Eye Infection
Advice: Why not start with the "symptom checker" on the NHS Choices website which you can reach via the link on our homepage? For urgent assessment this morning by a clinician, phone for an appointment in our urgent care clinic. Otherwise, make an appointment with one of our doctors, via this website or by calling the surgery. the usual way to make an appointment.
Eye Injuries
Who to see: Local A&E Department
Advice: Why not start with the "symptom checker" on the NHS Choices website which you can reach via the link on our homepage? For urgent assessment this morning by a clinician, phone for an appointment in our urgent care clinic. Otherwise, make an appointment with one of our doctors, via this website or by calling the surgery. the usual way to make an appointment.
General Advice
Who to see: Nurse or GP
Advice: If you require general advice an appointment may not be necessary. Please ring and ask to leave a message with a doctor/ nurse. Please remember that our reception staff will need to find out some information from you about your query.
Hay Fever
Who to see: Pharmacist
Advice: Why not start with the "symptom checker" on the NHS Choices website which you can reach via the link on our homepage? Otherwise, make an appointment with one of our doctors, via this website or by calling the surgery.
Head Injuries
Advice: Why not start with the "symptom checker" on the NHS Choices website which you can reach via the link on our homepage? For urgent assessment this morning by a clinician, phone for an appointment in our urgent care clinic. Otherwise, make an appointment with one of our doctors, via this website or by calling the surgery. the usual way to make an appointment.
Headaches
Advice: Why not start with the "symptom checker" on the NHS Choices website which you can reach via the link on our homepage? For urgent assessment this morning by a clinician, phone for an appointment in our urgent care clinic. Otherwise, make an appointment with one of our doctors, via this website or by calling the surgery. the usual way to make an appointment.
Holiday Cancellation
Who to see: Inform the Receptionist
Advice: Please write your requirements clearly and concisely on an accompanying letter or note.
Insect Bites
Advice: Please contact reception on 0844 387 8633 in the usual way to make an appointment.
Passport Forms
Who to see: Inform the Receptionist
Advice: Please write your requirements clearly and concisely on an accompanying letter or note.
Rashes
Advice: Why not start with the "symptom checker" on the NHS Choices website which you can reach via the link on our homepage? For urgent assessment this morning by a clinician, phone for an appointment in our urgent care clinic. Otherwise, make an appointment with one of our doctors, via this website or by calling the surgery. the usual way to make an appointment.
Removal of Stitches
Who to see: Nurse or Health Care Assistant
Advice: Make an appointment with one of our Nurse or Health Care Assistants.
Sick Certificates
Who to see: Inform the Receptionist/see below
Advice: If you have been off for less than 7 consecutive days you can self-certify using a form from your manager or downloadable at
www.hmrc.gov.uk/forms/sc2.pdf. If you need a certificate for longer than this time period, then you are likely to need to be assessed by a GP or your hospital doctor. Telephone to speak to our reception team. You will be required to give them your exact requirements.
Smoking Cessation
Who to see: Health Care Assistant or Pharmacist
Advice: Please book an appointment with her via our reception staff. If you would like help sooner please contact NHS Quit Line on 0800 022 4332 or speak to your local pharmacist.
Sore Throat
Advice: Why not start with the "symptom checker" on the NHS Choices website which you can reach via the link on our homepage? For urgent assessment this morning by a clinician, phone for an appointment in our urgent care clinic. Otherwise, make an appointment with one of our doctors, via this website or by calling the surgery. the usual way to make an appointment.
Travel Vaccinations
Who to see: Nurse
Advice: Make an appointment to discuss all your travel health needs.
Urine Infections
Advice: Why not start with the "symptom checker" on the NHS Choices website which you can reach via the link on our homepage? For urgent assessment this morning by a clinician, phone for an appointment in our urgent care clinic. Otherwise, make an appointment with one of our doctors, via this website or by calling the surgery. the usual way to make an appointment.
Forms
Who to see: Inform the Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. You will be charged for these services. Please discuss your requirements with our reception team. Examples are Passport forms, insurance reports, HGV medicals, holiday cancellation forms.
Certificates
Who to see: Inform the Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. You will be charged for these services. Please discuss your requirements with our reception team. Examples are Passport forms, insurance reports, HGV medicals, holiday cancellation forms.
Medicals
Who to see: Inform the Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. You will be charged for these services. Please discuss your requirements with our reception team. Examples are Passport forms, insurance reports, HGV medicals, holiday cancellation forms.
Cervical Cancer Vaccine
Who to see: Nurse
Advice: Make an appointment with our nurse if you have been advised to do so.
Flu Jabs
Advice: During the flu season we will have clinics arranged for those patients that fall into high risk groups.
Coils
Who to see: Dr Youseffi
Advice: Once you have had an initial discussion with any of our doctors, or trained nurses, then you will then be able to have your coil inserted by Dr Youseffi. Please inform reception staff when making these appointments.
Implanon Insertion
Who to see: Dr Youseffi or Dr Slyper
Advice: Once you have had an initial discussion with any of our doctors, or trained nurses, then you will then be able to have your implanon inserted by Dr Youseffi or Dr Slyper. Please inform reception staff when making these appointments.
Friends & Family Test Comments
At all times the staff at Attenborough Surgery have tried to help me to the best of their ability.
Professional and friendly, approachable staff. Ability to make a suitable appointment. Confidence in treatment and advice given.
They see me when it is really necessary with charm and professionalism. Always helpful.
Generally polite and helpful attitude in all departments. Ability to request prescriptions and appointments online.
If it is not broken – don’t fix it -Applies at your Practice – including Reception.
GPs here are all very good and always have time for their patients even if you have more than one ailment.
Always happy with treatment and Doctors very helpful.
Extremely supportive, friendly and also professional.
Always received good care from the Doctors here.
Kind and friendly service – felt listened to and understood.
Wonderful service and care by all staff and doctors.
Very co-operative to speak to Doctors. Speedy appointments, good attention.
Telephone response to speak to a Dr. Very efficient. Turn round of prescription request fast.
Brilliant during my treatment for breast cancer.
Treatment and care has been very good
Practice is patient driven. Reception are most helpful. Doctors are available and approachable and listen to give best care to myself and wife. A really effective Practice.
Attended for an NHS Healthcheck. Both the Receptionist when making the appointment and the Nurse were extremely helpful. The Nurse in particular put me at ease and was very pleasant.
Having transferred from another surgery recently I am overwhelmed by the service offered at this surgery by All. I had come to expect to be treated poorly.
Saw one of the Doctors a week ago and I wanted to share how fantastic she was. I was given one of the best service I have had from an NHS GP.