Friends & Family Test Comments

Please keep this service, it is fantastic and a lot more efficient.

Very prompt sympathetic call

Really helpful and understanding

The phone service is fantastic. This is so much better than the old system if going in person for most appointment

Johnson was amazing and Gloria was perfect as always

Very efficient and quick call back

It was good , specially good for Full time working staff

Sister Christine was very helpful and made me feel at ease after worrying about my menstral cycle.

Very useful & informative

Nurse was very helpful and well informed.

Talked to Dr Tran and the conversation was great and we sorted out everything.

The lady on the phone was very nice and friendly (I think her name was Liz). Service was really easy for quick advice.

I was very happy with the quick response to my call.

Very helpful, and felt she had plenty of time to listen, even tho she’s obviously v busy!

Very useful and the correct advice

Dr Johnson was knowledgable, extremely reassuring and very empathetic.

This was a follow up call re new medication and Dr Lee was been very supportive

Great response time through text

Dr McHugh was so helpful as always

Great surgery with helpful staff

Cannot praise Attenborough Surgery enough. I have been a patient there for over 40 years and have always recieved excellent treatment. Would highly reccomend!

Gloria is amazing and Dr Johnson helped me so much

Everyone is so helpful

Always excellent service and able to get prompt appointment.

Been there for over 20 years and have always been well looked after

I like the the large practice idea, the emergency on the day appts, the quick response to telephone calls, the nurse triage

You have always provided an exemplar service.

From the doctors to the receptionists, the staff is genuine and caring

Filled out consultation form online and the doctor called me back the next day. Very easy service and should be used even after we go back to normal for simple issues.

They have a fantastic rapport with patients and will always do what they can to help.

Attenborough moved a couple of weeks ago into a new purpose built surgery. All the doctors we have seen so far are excellent, waiting time is kept to a minimum

The new building, which also has an on site Pharmacy, is great fun using bright colours on the comfortable waiting room chairs. Well done Attenborough. K

I am very happy with Attenborough Surgery. My husband who needs extra care, has always been looked after very well.

The best surgery for my husband and myself!

I rung the doctors for an appointment on the Wednesday. I was very surprised to be offered 4 appointments on the Saturday afternoon and 1 on the Sunday. I work throughout the week and can now go to the doctor at the weekend.

At all times the staff at Attenborough Surgery have tried to help me to the best of their ability.

Professional and friendly, approachable staff. Ability to make a suitable appointment. Confidence in treatment and advice given.

They see me when it is really necessary with charm and professionalism.  Always helpful.

Generally polite and helpful attitude in all departments. Ability to request prescriptions and appointments online.

If it is not broken – don’t fix it -Applies at your Practice – including Reception.

GPs here are all very good and always have time for their patients even if you have more than one ailment.

Always happy with treatment and Doctors very helpful.

Extremely supportive, friendly and also professional.

Always received good care from the Doctors here.

Kind and friendly service – felt listened to and understood.

Wonderful service and care by all staff and doctors.

Very co-operative to speak to Doctors. Speedy appointments, good attention.

Telephone response to speak to a Dr. Very efficient. Turn round of prescription request fast.

Brilliant during my treatment for breast cancer.

Treatment and care has been very good

Practice is patient driven. Reception are most helpful. Doctors are available and approachable and listen to give best care to myself and wife. A really effective Practice.

Attended for an NHS Healthcheck. Both the Receptionist when making the appointment and the Nurse were extremely helpful. The Nurse in particular put me at ease and was very pleasant.

Having transferred from another surgery recently I am overwhelmed by the service offered at this surgery by All. I had come to expect to be treated poorly.

Saw one of the Doctors a week ago and I wanted to share how fantastic she was. I was given one of the best service I have had from an NHS GP.