We endeavour to give the best service possible at all times; but there may be occasions when you feel that we have let you down. We offer an in-house procedure to deal with your concerns.
If you have a complaint or concern about the service you have received from the doctors or any of the staff working at this Practice, please let us know. We operate a Practice Complaint Procedure as part of the NHS system for dealing with complaints. Our complaints system meets national criteria.
Please direct any complaints, compliments or comments to Ceara Keane [Deputy Practice Manager].